Our Customer Service Guarantee
Shopping by mail or the internet requires trust in the merchant - and we do our very best to earn your confidence on every order.
We will always provide the best quality we can find and back it up with our guarantee.
You must be satisfied or we will promptly replace the item or refund your money, less shipping charge. It's as simple as that.
Fast Service on Phone, Online Store & Fax Orders
The fastest three ways to order and verify that you get the items you want are to call, use our online store, or fax our order department. Please note that we do close on selected holidays and for a year-end inventory.
Call us Toll Free (US & Canada only) at 800-786-6210 between 7:30 a.m. to 5:30 p.m. Central Time, Monday - Friday. All other callers, dial 903-786-2287.
ONLINE STORE ALWAYS OPEN! Our online store is always open. Click any store icon or category navigation link to go there. Review our Order Online information for help with using it.
Fax us 24 hours a day at 903-786-9059. If you want to fax us, but do not have an order form, you may view & print an order form.
For Frequently Asked Questions visit our FAQs Page